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Vodafone and Kordia have joined forces to provide their customers with a seamless team – providing the best of breed mobile and network solutions to New Zealand businesses. 

Vodafone Director of Sales, Grant Hopkins, says the partnership ensures a high grade of service and allows Vodafone and Kordia to respond jointly to RFPs, meaning customers have a more cohesive process and ultimately a better result.

“By partnering, Vodafone and Kordia can offer combined solutions that ultimately result in an enhanced and differentiated capability for customers,” says Grant.

Drew Gilpin, General Manager of Sales and Marketing at Kordia, agrees that the authenticity of the partnership is a real plus for customers. "This isn't a joint approach cobbled together for the sake of one RFP. We've made an on-going commitment to work together and that shows in the joint face we present to both current and potential clients.”

The first customer to benefit from the partnership, DB Breweries, selected the Vodafone-Kordia Partnership after a formal RFP process to deliver full service including Vodafone mobile, mobile broadband, WAN services (Kordia OnKor) and Avaya IP Telephony, beginning in November 2010.

Despite the physical complexity of the implementation across 13 sites as diverse as Mangatainoka, Greymouth, Timaru, Nelson and Otahuhu, DB CIO, Pam Nobbs, says the transition was so seamless, she hardly noticed it. "There were none of the usual hiccups normally associated with this kind of transition. We are now enjoying a higher level of service, improved performance and enhanced visibility of our network."

Under the joint implementation, Vodafone was able to review the services DB was using and 'right size' them, resulting in considerable cost savings. "Vodafone and Kordia worked together to remove duplication from our services," says Pam. "For example, our total number of desk phones has gone from 366 to only 99 – less than a third. We recognised the benefits of removing duplication in services for a large proportion of staff that were already very reliant on mobile. That supported the delivery of substantial savings that we can now reallocate."

Drew adds that with Kordia’s OnKor, DB now has the benefit of increased visibility of its network. "Network traffic can be prioritised according to business need, for example prioritising video conferencing over Facebook access," he says. 

Following the DB implementation, the Vodafone-Kordia partnership has won Tegel and Stevenson Group as new OnKor WAN customers in addition to the existing mobile services they had with Vodafone.

 For more information contact emma.morrison@kordia.co.nz